I would love to be able to chose if and what Fin says once it's given an answer to a customer. It seems to default to 'was this helpful’ or ‘was this what you were looking for'. If you could ask your product team to make this a setting/personalised please.
Submitted
Fin on Messenger - customise the answer Fin gives (currently unable to)
Join the Intercom Community 🎉
Already have an account? Login
Login to the community
No account yet? Create an account
Intercom Customers and Employees
Log in with SSOor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.