Help Center doesn't respect symbols being copied and pasted. | Community
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Help Center doesn't respect symbols being copied and pasted.

Related products:Knowledge & Help Center
  • June 3, 2026
  • 0 replies
  • 7 views

Whenever I create articles in Google docs (because we can leave comments and collaborate cross departmentally) I have to go through the same song and dance each time of removing the mess of text Intercom adds in place of a “ or a ‘. This makes writing any kind of article a nightmare, especially a multilingual one.

Please ensure your composers respect pasting as plain text.