I’d love to share a product suggestion regarding reporting and exports for Outbound Messages (including Chats, News, etc).
Current Experience:
When I click into an individual outbound message, the performance overview and engagement chart are super helpful for tracking how the message is landing. However, there isn't a way to cleanly export this view. Currently, I have to manually take screenshots of the page to share performance updates with my team and stakeholders.
What I’d Love to See:
The ability to export an individual outbound message’s performance report directly from the message view. Ideally, this would include:
- A visual export (PDF or PNG): Capturing the engagement chart alongside the top-level summary metrics (Sent, Opened, Clicked, Replied, Goal completion) in a clean, presentation-ready format.
- A data export (CSV): Allowing us to pull the underlying time-series data from that chart (e.g., daily opens, clicks, and replies over time) rather than just raw user-level CSV exports.
Why This Matters:
Having a one-click export for individual message performance would save a lot of manual effort when putting together weekly/monthly stakeholder reports, comparing campaign performance across time, and archiving results without relying on cropped screenshots.