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Include Conversation URL or Conversation ID in Fin Tasks

Related products:Integrations, API & Custom ActionsFin & AI
  • January 22, 2026
  • 0 replies
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Thomas Hils

I am using Fin Tasks to automatically generate Linear issues for certain types of customer issues. Independent of this, we use the Linear/Intercom integration, When an Intercom URL is linked to a Linear issue updates from Linear to be reflected back to the conversation in Intercom. This would ensure when this automated Linear issue is resolved that a note is created on the ticket for the team to review and act on.
 

To do this, Linear needs the Intercom URL as a “links” parameter or through an attachment API call. I can create a data connector that does this, but Fin Tasks doesn’t have the conversation ID or full URL as an attribute I can reference -- which seems like an easy addition and could be useful for others. Even the ID would allow me to construct the URL manually.