Instead of having the 'was that helpful?' auto-question, create yes or no buttons to click. It might be easier for customers to provide feedback.
In general, end-users need to type "Yes," which can take more time during the typing process.
Submitted
Intercom Fin Digital Agent Yes or No Buttons to click
Join the Intercom Community 🎉
Already have an account? Login
Login to the community
No account yet? Create an account
Intercom Customers and Employees
Log in with SSOor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.