Link back office tickets to tracker ticket

Hi @Sara Helin 

Jennifer here from Intercom
 

Could you please elaborate on what you mean so I can pass this on to our Product Team as a request? 

Thanks Jennifer.

Currently, you can only link customer tickets to tracker tickets, to follow common requests, however we would like to link back office tickets to tracker tickets too, so that we can track common feature requests (these are back office tickets as we do not want to share these with the customer).

Please let me know if I can explain this better at all!