Make fin aware that User/Lead in conversation attributes | Community
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Make fin aware that User/Lead in conversation attributes

Related products:Fin & AI
  • April 10, 2026
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Currently, Fin can’t tell if my customer is logged in or not during a conversation. This would be nice so that I can apply different Procedure steps based on that (sometimes I need the customer to log in, especially if I’d need to come back later and they would have lost their web session).