Make guidance respect folders that we set up for Snippets | Community
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Make guidance respect folders that we set up for Snippets

Related products:Fin & AI
  • June 27, 2025
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We would like to create guidance the can reference specific folders that we have set up for snippets. For instance, “if a client is asking about forms, first ask them which type of form they are using. If they say they are using a X form, only respond based on snippets from the X folder and if they respond with Y form, only respond with snippets from Y folder.”
Same idea as well with Knowledge content, if we could use Guidance to have it only source articles from a specific section (church management, Giving, apps, etc) that could really help.