I looked and didn’t see mention of this, so creating a new idea post. We use intercom in our app and have had overwhelmingly positive feedback. One of the few hang-ups is that it ends up occasionally blocking tasks or text boxes, especially on smaller screen sizes.
There isn’t currently an option in Intercom to make the widget dismissible or hide-able, and it can’t be moved around to see what’s behind it. We could try and tack on a hide button and use the `Intercom.hide/show` functions ourselves, but it would probably be pretty janky.
In my mind, this “hide” button would appear on the widget on hover (image 1). Clicking it would either:
- Hide the widget until the next page reload
- Move the widget off the screen with a small button to bring it back (image 2)


