Hello,
Would be nice if answer field could be minimized or re-change it size.
Situation is following, that if for example customer have big e-mail or answer, with pictures and etc. and you are writing answer to him, but if you want to review again his e-mail - it starts to be impossible to do (not much space left).
Here are example:
+3Hi
Jennifer here from Intercom
That is a great suggestion so I'm happy to pass on to our Product Team and keep my fingers crossed for you 🤞
Whenever we do release new features, we announce them on the Product Changes page, so I would recommend keeping an eye there.
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