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Multilingual Workflows - Glossary List

Related products:Fin & AI
  • April 8, 2025
  • 1 reply
  • 31 views

Hey team 🙂

I’m starting using the Multilingual workflows, and I’m quite happy with such features that will allow us to save a lot of time maintaining one complex workflow per language. I’m wondering if you plan to leave the option to keep specific words “not translated” ? 

 

If I take the word “Challenge” as an example (one our of product feature in our app), we would like to display “Challenge” for all locations, and avoid this word to be translated.

Idea : It would be ideal if we could include a “tag” in the words we don’t want to be translated. For example, in the default version, writing {Challenge} in the workflow would keep the word as it is. 

 

I’m wondering as well if you have a list of supported languages available somewhere ? 

Best,

1 reply

Paul D
Intercom Team
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  • Intercom Team
  • April 14, 2025
Idea merged into:

All the votes from this idea have been transferred.