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Operator Adding User Notes

Related products:Fin & AI
  • September 22, 2026
  • 0 replies
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Just adding a special request here :)  There are times when we are taking bulk actions within our internal systems that need to be noted within the users account in intercom. it would be a huge help if operator would be able to add user notes to a group of users. having to search each user manually, then add each note (to sometimes 500 users!) can be incredibly time consuming. 

 

thanks!