Parse the teammate permission "can delete notes and replies" to two separate options: "can delete notes" and "can delete replies" | Community
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Parse the teammate permission "can delete notes and replies" to two separate options: "can delete notes" and "can delete replies"

Related products:Core Inbox
  • February 9, 2026
  • 2 replies
  • 232 views

I would like to have this as separate options. I would love to give my team the ability to delete internal notes but not give them the ability to delete replies

2 replies

Dianah Tripac
Intercom Team
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  • Leading the Community @ Fin
  • March 26, 2026
SubmittedIn Beta

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  • Active User
  • April 8, 2026

Where can I find this option to enable it?


Update: fount it!