Revert a customer back to the chatbot Fin | Community
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Revert a customer back to the chatbot Fin

Related products:Fin & AI
  • February 19, 2025
  • 0 replies
  • 7 views

We would like to have the option to revert a customer back to the chatbot Fin. Sometimes the question the bot can’t handled is followed by a question the bot can handle. I would like to get an option to revert the customer back to Fin without having to ask the customer you can open a new chat.