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Submitted

Schedule send replies to emails

Related products:Core Inbox
  • July 24, 2025
  • 2 replies
  • 29 views
C

I would like to be able to reply to an email and schedule send it for the morning. I am sometimes working late at night or I know the person I am emailing is on vacation and I don’t want to bother them. I would like to be able to schedule the email for another date/time and have it send then. I should be able to edit that email after I click “schedule” and make updates if I need to. There should also be an area where I can see all my scheduled emails. This is a feature that exists already in gmail and most other emailing platforms.

2 replies

L

This would be so useful for me and my team. For those of us who work at the weekend, it would be better to send the replies on a standard working day instead of a Saturday or Sunday.
Sending emails/replies at the weekend can see disrespectful of rest time and also they are more likely to be missed. However, those working at the weekend can’t wait 2-3 days to send the reply.

    B
    • Bruno R
    • New Participant
    • August 1, 2026

    Many of our customers are in New Zealand and Australia but we’re based in England so we want to be able to write the emails during our working hours but schedule send them so that they arrive during our customers’ working hours. I think pretty much every other email sending service I use offers schedule send so please add this to Intercom AND, importantly, to the Intercom app as we all do a lot of out-and-about emails from our phones.

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