We’d like to be able to queue up responses in the Help Desk to send later. For example, if we’re working late into the evening, but we want a particular message to pop-up for the user at 8:00 am their time, we’d like a “Send Later” function so that we don’t have to snooze it and then send it when it unsnoozes.
Submitted
Send Later
Yes please, this feature would be awesome. Sometimes I have a sleepless night and can handle some tickets. But I want Intercom to really send the reply the next day.
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