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Submitted

Set Multiple Bot Identities

Related products:Workflows
  • November 1, 2023
  • 4 replies
  • 33 views

We would like to be able to set multiple identities in Intercom so we can differentiate which bots were involved in conversations in our reporting.

4 replies

Henrik R
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  • Active User
  • November 3, 2023

We also want this to be able to have 1 identity per team as one for Onboarding, another one for support etc

 


Jennifer K
Intercom Team
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  • Intercom Team
  • November 6, 2023
NewDiscussion ongoing

  • New Participant
  • November 16, 2023

Thumbs up on this one..


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Seria muito útil ter a opção de ter mais de 1 bot/identidade de bot.