Sort "Snoozed" conversations from the time they're scheduled to reopen | Community
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Sort "Snoozed" conversations from the time they're scheduled to reopen

Related products:Core Inbox
  • December 18, 2024
  • 0 replies
  • 15 views

When sorting the “Snoozed” folder, we can currently sort by: 

 

I would like to sort the Snoozed list based on when the conversation is going to re-open. When tickets re-open, they flood the inbox and my workflow is to tidy up my snoozes before they automatically un-snooze. I have different snooze schedules for different conversations, so being able to identify the ones I need to action would be really helpful. 

 

Kind of like a “waking up soon” view.