In the Settings > Data > Tag, add a column with a clickable number that shows the number of path within automation (Workflows and Custom Answers) that are adding this tag. When clicking on the number, a clickable list of Workflows and Custom Answers is shown where the specific tag is being applied with an action.
There should also be a line if the tag is being manually applied.
Alternatively, there could be an additional filter when filtering searches by tags. The additional filter could just filter by method of application (manual, workflow, custom answer). Although this is less useful.
Basically would be good to have a way to find what is applying each tag so we don’t have to rely on descriptive naming convention for the tags or accurate internal documentation.
Submitted
Tag tracking: view automation path that are adding a particular tag
Join the Intercom Community 🎉
Already have an account? Login
Login to the community
No account yet? Create an account
Intercom Customers and Employees
Log in with SSOor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
