I would like to have a tab in the Testing section for Fin Voice that is similar to the one we have now for Fin Chat/Email.
- Including the Evaluate Answer feature would speed up the time it takes to manage changes to guidance by showing us exactly what content is being used to craft replies.
- I want to be able to batch test questions from customers that come through over phone calls as there are differences in what customers ask over the phone, and differences in how they respond to Fin from the moment the call starts.
- It would also help track how the changes made in voice guidance affect how Fin responds over key topics as Fin responds differently over voice.