Please add ability to format font within articles, including font color, emojis, blockquotes, size, indenting left and right, the ability to update the code of the article, etc.
Submitted
Text Formatting Tool
+3- Intercom Team
Hi
It’s worth going through what’s changed in articles in this list: https://www.intercom.com/help/en/articles/7831073-what-s-changed-in-articles
Does tagging this as Existing functionality mean that font color, emojis, indenting left and right are not on the planned rollout? Formatting is still a real time-waster.
Although I love all the tailoring features you have listed here and I use header formatting for different font size, and don’t miss access to the code much as the design is kept simple this way, the indenting or lack of it is still a real issue when trying to design articles in the most basic way! And colour feels like a standard one to me. Thanks
+3- Intercom Team
Hi
Yes this just means our product team has no further plans on this at the moment but could do further down the line 😊
Allow this formatting to be available when creating macros or in composer. In its current state it is very limited:
versus
Why not implement all the formatting allowed when replying here?
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