The ability to duplicate or copy/ paste workflow blocks | Community
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Submitted

The ability to duplicate or copy/ paste workflow blocks

Related products:Workflows
  • July 8, 2024
  • 3 replies
  • 27 views

Jessica Quinn

It would be amazing to be able to copy and paste or duplicate a full workflow block within the same workflow (e.g. duplicate block A and paste it later in the workflow etc.) and across different workflows (not just duplicate the whole workflow - just a block or section, i.e. copy block A from workflow 1 and paste it in workflow 2).

This would help reduce work when using branches and rules for different criteria and actions when the next blocks are similar with a few details changed. (e.g. a few words changed in the message or setting a different attribute or tag etc.)

3 replies

Jennifer K
Intercom Team
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  • Intercom Team
  • July 10, 2024

Hi @Jessica Quinn 

Jennifer here from Intercom

I totally understand why this would be useful and am happy to pass on your feedback to our Product Team 🙌

Whenever we do release new features, we announce them on the Product Changes page, so I would recommend keeping an eye there. 


Jennifer K
Intercom Team
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  • Intercom Team
  • July 10, 2024
NewDiscussion ongoing

Aleksei O
Super User ✨
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  • Super User
  • August 13, 2024

Yes, yes, and yes! And on top of that, it would be great to make Path A movable as well