In addition to the settings currently available for Fin AI Copilot where we can limit the conversations by teammate that Copilot will use, it would be great to be able to mark individual conversations as incorrect or “do not use” so that Fin will not use the answers from that conversation again in the future.
- This would be great for when a behavior or answer changes with a release (and before release the previous answers can be marked as “do not use” to ensure that the new answer is correctly provided from new articles and other resources instead of old conversations)
- This would be helpful for one off or unique situations that come up where an incorrect answer was provided to a customer and this conversations like this can be marked as “do not use”
