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Version history & save notes for Escalation Guidance

Related products:Fin & AI
  • May 13, 2026
  • 1 reply
  • 69 views

Guidance sections support version history and save-time notes, but Escalation Guidance doesn't. Would be great to have parity — these features are useful for tracking changes and context.

1 reply

Nikki McLaughlin
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yes please, because I currently maintain a “Change management” excel file when I do Intercom Updates.  I would like a way for everything to be maintained in the changelog