It would be helpful to have a workflow condition based on when a CSAT was last completed that we can use to limit how frequently a customer is being asked to fill out a CSAT. The nature of our company/platform often leads to multiple conversations & inquiries from the same customer per day/week and we ideally want to avoid bombarding them with CSAT requests.
Ideally something like this condition that is available for surveys so we can ensure customers aren't getting a CSAT form more than once per day/week, etc.:
