Would love for AI assistance (make more friendly, rephrase, etc) to be available when creating Workflows, Custom Answers, Etc. | Community
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Would love for AI assistance (make more friendly, rephrase, etc) to be available when creating Workflows, Custom Answers, Etc.

Related products:Fin & AI
  • April 16, 2024
  • 2 replies
  • 17 views

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I often find myself copying what I’ve put into a Custom Answer or Workflow and going back to a conversations, putting in what I’ve written and clicking “rephrase” or “make more friendly” It’s one of my favorite features and we would love to use it in every area of Intercom! 

2 replies

Jennifer K
Intercom Team
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  • Intercom Team
  • April 16, 2024

Hi @Courtney Sainsbury 

I’ll let our product team know this is a feature you’re eager for!

Whenever we do release new features, we announce them on the Product Changes page, so I would recommend keeping an eye there.


Jennifer K
Intercom Team
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  • Intercom Team
  • April 16, 2024
NewDiscussion ongoing