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Answered

Does Intercom plan to release a community forum product?

  • December 23, 2020
  • 2 replies
  • 136 views

I'd love to have the option of creating a similar forum than this one for our company! Is this something planned in your Roadmap?

 

Speaking of Roadmap, do you have one to share with us?

 

Thanks!

Best answer by Roy

Hi @samantha s​ ​, As I know even Intercom using Salesforce solution for that.

You can build a similar community portal via Discourse. Companies like Amazon, Cloudflare, Revolut using Discourse, it's open-source and free.

 

Hope this helps, Have a happy holidays 🎄

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  • Expert User
  • 1152 replies
  • Answer
  • December 23, 2020

Hi @samantha s​ ​, As I know even Intercom using Salesforce solution for that.

You can build a similar community portal via Discourse. Companies like Amazon, Cloudflare, Revolut using Discourse, it's open-source and free.

 

Hope this helps, Have a happy holidays 🎄


  • New Participant
  • 1 reply
  • November 23, 2022

It's been two years since this question. Maybe something has changed and Intercom want to launch Community Forum product?😀


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