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Does Intercom plan to release a community forum product?

  • 23 December 2020
  • 2 replies
  • 116 views

I'd love to have the option of creating a similar forum than this one for our company! Is this something planned in your Roadmap?

 

Speaking of Roadmap, do you have one to share with us?

 

Thanks!

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Best answer by Roy 23 December 2020, 19:14

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Hi @samantha s​ ​, As I know even Intercom using Salesforce solution for that.

You can build a similar community portal via Discourse. Companies like Amazon, Cloudflare, Revolut using Discourse, it's open-source and free.

 

Hope this helps, Have a happy holidays 🎄

It's been two years since this question. Maybe something has changed and Intercom want to launch Community Forum product?😀

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