Answered

Does Intercom plan to release a community forum product?

I'd love to have the option of creating a similar forum than this one for our company! Is this something planned in your Roadmap?

Speaking of Roadmap, do you have one to share with us?

Thanks!

Best answer by Roy

Hi @samantha s , As I know even Intercom using Salesforce solution for that.

You can build a similar community portal via Discourse. Companies like Amazon, Cloudflare, Revolut using Discourse, it's open-source and free.

Hope this helps, Have a happy holidays 🎄

+5

Hi @samantha s , As I know even Intercom using Salesforce solution for that.

You can build a similar community portal via Discourse. Companies like Amazon, Cloudflare, Revolut using Discourse, it's open-source and free.

Hope this helps, Have a happy holidays 🎄

It's been two years since this question. Maybe something has changed and Intercom want to launch Community Forum product?😀

Join the Intercom Community 🎉