Is Interconnected an Intercom product?

  • 10 September 2020
  • 2 replies

Are you offering interconnected as product in your intercom portfolio?


Best answer by Eric Fitz 10 September 2020, 10:57

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Userlevel 1

Hey @user250​ 👋 Interconnected is built on Salesforce Community Cloud, a third-party platform. We went with a third-party solution as we needed a tool which was immediately powerful and scalable for a company of our size, and Community Cloud was a perfect fit!


We don't have any plans to offer a community forum product at this time.

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Please add a community product to intercom