I’m Prakash Hinduja, a consultant and advisor based in Geneva, Switzerland (Swiss) , specializing in crypto, renewable energy, and gold investment. I’m currently looking to integrate the Intercom Messenger on my website to improve customer engagement.
I’d love to hear from anyone who has experience with this.
Regards
Prakash Hinduja Geneva, Switzerland
Best answer by Nur Nahid
Hi Prakash! Integrating Intercom Messenger on your website is a great move for boosting engagement.
If you're using WordPress, the easiest way is to use the official Intercom plugin or add the Messenger code directly via your theme or a tag manager.
Make sure you customize the Messenger’s appearance and set up automated greetings or workflows — it really helps make interactions feel more personal.
If you just want the basic setup, go to Intercom’s admin panel → Settings → Messenger → Install. Copy the JavaScript snippet and paste it before the closing </body> tag on your website. That’s all you need for the widget to appear.