Prakash Hinduja Geneva, Swiss : How do I set up the Intercom Messenger on my website? | Community
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Prakash Hinduja Geneva, Swiss : How do I set up the Intercom Messenger on my website?

  • June 20, 2025
  • 3 replies
  • 182 views

prakashhindujageneva

Hi Team,

I’m Prakash Hinduja, a consultant and advisor based in Geneva, Switzerland (Swiss) , specializing in crypto, renewable energy, and gold investment. I’m currently looking to integrate the Intercom Messenger on my website to improve customer engagement.

I’d love to hear from anyone who has experience with this.

 

Regards

Prakash Hinduja Geneva, Switzerland

 

 

Best answer by Nur Nahid

Hi Prakash! Integrating Intercom Messenger on your website is a great move for boosting engagement.

If you're using WordPress, the easiest way is to use the official Intercom plugin or add the Messenger code directly via your theme or a tag manager.

Make sure you customize the Messenger’s appearance and set up automated greetings or workflows — it really helps make interactions feel more personal.

3 replies

Paul Byrne
Intercom Team
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  • Intercom Team
  • 118 replies
  • June 21, 2025

Hey ​@prakashhindujageneva Paul here from weekend support engineering to help you out 🤝 

I’ve added an excellent guide to help you get started.

If anything is unclear or you want to ask me anything at all let's continue here.

Install Intercom for users on web 📕 


Nur Nahid
Expert User ✨
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  • Expert User ✨
  • 146 replies
  • Answer
  • June 22, 2025

Hi Prakash! Integrating Intercom Messenger on your website is a great move for boosting engagement.

If you're using WordPress, the easiest way is to use the official Intercom plugin or add the Messenger code directly via your theme or a tag manager.

Make sure you customize the Messenger’s appearance and set up automated greetings or workflows — it really helps make interactions feel more personal.


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  • Connector
  • 6 replies
  • November 6, 2025

If you just want the basic setup, go to Intercom’s admin panel → Settings → Messenger → Install. Copy the JavaScript snippet and paste it before the closing </body> tag on your website. That’s all you need for the widget to appear.