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  • Nov 17, 2023 2:59 PM UTC
  • 2 replies
  • 438 views

 Experiencing a white page after navigating back from an article might relate to how the Intercom widget or its associated scripts are initialized, especially if there's a conflict when the page is unloaded or when navigating between different routes or pages in your application. Please let me know if I missing anything. 

  

Best answer by Racheal

Hey @noman48 Racheal from the support engineer team here👋 

 

After doing some more digging on my end, I see that this is a bug that our engineers have been notified of and are currently looking into. I’m going to forward this conversation into the support team so they can get you added to the issue, that way we can keep you posted on any updates.

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2 replies

Racheal
Intercom Team
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  • Customer Support Engineer
  • Answer
  • Nov 21, 2023 12:37 AM UTC

Hey @noman48 Racheal from the support engineer team here👋 

 

After doing some more digging on my end, I see that this is a bug that our engineers have been notified of and are currently looking into. I’m going to forward this conversation into the support team so they can get you added to the issue, that way we can keep you posted on any updates.


  • Author
  • New Participant
  • Nov 24, 2023 5:12 PM UTC

How I can fix this issue?