Is there a way to ask customer's feedback on articles, except thumbs up/down? Ideally, if they didn't like it, customers should be able to give feedback if they didn't like the content or the way it was written.
Answered
How can we get more detailed feedback on our articles?
Best answer by Kevin Bendixen
@knowledge If you enable the option from the screenshot your users can do exactly that. It will then show up in your inbox.
+5@knowledge If you enable the option from the screenshot your users can do exactly that. It will then show up in your inbox.
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