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I want to know the number of users who have used articles

  • Nov 5, 2020 12:02 PM UTC
  • 2 replies
  • 84 views

Can intercom keep track of the users who have used help center and how many of them have used it?

Best answer by Kevin Bendixen

@user407​  Intercom only saves data for 2 years, but this data is available for you via the reports.

See image for a short explanation:

Bildschirmfoto 2020-11-05 um 15.28.56

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2 replies

Kevin Bendixen
Top Expert ✨
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@user407​  Intercom only saves data for 2 years, but this data is available for you via the reports.

See image for a short explanation:

Bildschirmfoto 2020-11-05 um 15.28.56


  • Author
  • Connector
  • Nov 11, 2020 8:34 AM UTC

Thank you your help.​