In the article editor, the image resize tool disallows dimensions from being typed in until an image has first been adjusted using the arrow keys. Is this expected behavior? | Community
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In the article editor, the image resize tool disallows dimensions from being typed in until an image has first been adjusted using the arrow keys. Is this expected behavior?

  • Feb 17, 2023 9:49 PM UTC
  • 3 replies
  • 395 views

Notice that I'm unable to resize this image by entering the new dimensions until I've first selected one of the resize arrows from the toolbar, at which point I'm able to type in the values directly.

 

example of image resize tool in the intercom help center

Best answer by Racheal

Hey @michael h18​ Racheal from the support engineer team here👋 

 

This does not seem like expected behavior. Could you write into the support team so we can take a better look at this for you?

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3 replies

Racheal
Intercom Team
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  • Customer Support Engineer
  • Answer
  • Feb 23, 2023 9:23 PM UTC

Hey @michael h18​ Racheal from the support engineer team here👋 

 

This does not seem like expected behavior. Could you write into the support team so we can take a better look at this for you?


  • Author
  • Active User
  • Feb 23, 2023 9:41 PM UTC

Sure, glad to pass this along!

 


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​@Racheal This behavior still persists. Do you need any additional details? 

Whoops! Never mind. Looks like it’s only intermittent. All is well.