Is it possible to embed the Help Centre in a webpage on one's website, or embed single articles, or embed a list of a collection, etc? | Community
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Is it possible to embed the Help Centre in a webpage on one's website, or embed single articles, or embed a list of a collection, etc?

  • May 14, 2021 7:58 AM UTC
  • 6 replies
  • 2712 views

Is it possible to embed the Help Centre in a webpage on one's website, or embed single articles, or embed a list of a collection, etc?

Best answer by Roy

@lucas t​ , Actually Help Centers hosted by Intercom have a really good ranking in SEO.

 

Even Ahref (the Most Popular SEO tool) using Intercom hosted help center:

https://help.ahrefs.com/en//p>

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6 replies

Eric Fitz
Employee
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  • Employee
  • May 17, 2021 9:55 AM UTC

Hey @richard c​, the Help Center is designed to exist as its own entity on a subdomain, and embedding it within an iframe, or similar, isn't supported!


  • New Participant
  • Jun 4, 2021 8:50 PM UTC

That's really unfortunate, and probably costing Intercom a lot of business. Hosting on a subdomain means Intercom owns all the content, and we miss 100% of the search engine hits to our domain.


Roy
Top Expert ✨
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  • Top Expert ✨
  • Answer
  • Jun 6, 2021 11:13 AM UTC

@lucas t​ , Actually Help Centers hosted by Intercom have a really good ranking in SEO.

 

Even Ahref (the Most Popular SEO tool) using Intercom hosted help center:

https://help.ahrefs.com/en//p>


  • New Participant
  • Jul 13, 2023 9:00 PM UTC

Hi folks! 👋! Nigel from Arcade here. 

Putting a plug in here for our customers. We’ve got many customers looking to embed Arcades into their Intercom knowledge base to educate customers in an interactive way. We’d love to be connected to the Intercom team and allow them to better help their customers.  Here’s an example of what we’re doing with Gitbook: https://docs.arcade.software/kb/build/edit 


  • New Participant
  • Feb 26, 2025 11:06 AM UTC

I also want to embed our interom help centre into this other knowledge base we have, using an I frame. If this can now be done/someone else has managed to do this, please let me know!


  • New Participant
  • Apr 28, 2025 3:44 AM UTC

Same here, we would like to embed our help centre in our app. And it's an internal app, so we do not care about SEO.

Unfortunately, Intercom blocks iframes: