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Redirects and Canonicals help, SEO Site audit

  • Jan 6, 2024 4:27 PM UTC
  • 3 replies
  • 507 views

I conducted a site audit of my Help Centre and it returned a lot of redirects and 403s. The 403s I was able to fix. But the redirects and canonicals, I don’t know how to fix.

Any help is appreciated. 

Best answer by aykut.aydin

Hey @Nat Ng 

 

Thanks for the message you posted here. Our team will need additional information from you to investigate this. So I have escalated this with the Support Engineering team as a conversation. You will receive a reply from them in there as soon as possible. 👍🏻

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      3 replies

      aykut.aydin
      Employee
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      • aykut.aydinEmployee
      • Customer Support Engineer
      • Answer
      • Jan 11, 2024 4:26 AM UTC

      Hey @Nat Ng 

       

      Thanks for the message you posted here. Our team will need additional information from you to investigate this. So I have escalated this with the Support Engineering team as a conversation. You will receive a reply from them in there as soon as possible. 👍🏻

      Ayk | Support Engineer at Intercom

      To fix redirects and canonicals after your SEO site audit, start by reviewing the redirect chains and loops in your Help Centre. Ensure that each redirect points to the correct final destination and avoid unnecessary multiple redirects. For canonicals, check that each page has a proper canonical tag directing search engines to the preferred version of the page. I was facing the same issue with my website apne tv and I did the same practice. My issue got resolved. 

      • noorigun
      • New Participant
      • Sep 11, 2026 9:27 AM UTC

      For cleaning up redirect chains and canonical issues, a good crawler tool helps find the problems. I also use https://crowdo.net

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