Experiencing a white page after navigating back from an article might relate to how the Intercom widget or its associated scripts are initialized, especially if there's a conflict when the page is unloaded or when navigating between different routes or pages in your application. Please let me know if I missing anything.
Answered
When click on showArticle and click on back button page went blank
Best answer by Eden
Hey
This looks like it will need further investigation on our end, so I have escalated this with the Support team as a conversation to get additional details and screenshots of the issue you are seeing. They will respond to you there as soon as possible!
- Premier Customer Support Engineer
- Answer
Hey
This looks like it will need further investigation on our end, so I have escalated this with the Support team as a conversation to get additional details and screenshots of the issue you are seeing. They will respond to you there as soon as possible!
Join the Intercom Community 🎉
Already have an account? Login
Login to the community
No account yet? Create an account
Intercom Customers and Employees
Log in with SSOor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.