I would love the ability to record a voice memo or audio file and send it as a message in the Chat. My use case is send tailored, specific, longer form messages and replies to our users, and recording an audio message is not only faster but delivers a more tailored and personal experience to our users.

Hey @Tim RyanRacheal from the support engineer team here👋We have an open beta that might be exactly what you’re looking for here! With Intercom Calling youwill have access to make voice & video calls through the Messenger. Check out our Article here!

Can chat send audio files or voice notes as a message?

Can chat send audio files or voice notes as a message? | Community

Join the Intercom Community 🎉

Intercom Customers and Employees

Login to the community

Intercom Customers and Employees

Scanning file for viruses.

This file cannot be downloaded