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I would like to know how to launch the chat from a button when intercom isnt coded into the webplace but integrated with GTM. 

 

The article linked below shows a Java Code and not how to launch custom launchers from buttons using GTM installed Intercom.

 

See LINK: https://www.intercom.com/help/en/articles/2894-customize-the-intercom-messenger-technical

 

Can anyone help me?

Hello @user49​ 👋, Welcome to Interconnect 😇

 

I recorded a small video tutorial for you about this case:

https://www.loom.com/share/bad16045021c40dab63f7a702d073108

 

Let me know if you have any other questions, I will be happy to answer all of them.

Hey Roy!

 

Big thank you for this answer! It solved my issue.

 

Perfect and fast feedback.

 

10/10

Hi Roy,

 

I also encountered the same problem. I followed what you did with both methods, but the email client still pops up (which we don't want) and the Intercom chat is not showing up. What should I do?

 

Cheers,

Tori

Hello,

 

do you know if the same can be done if Intercom is implemented with Twilio Segment.

Perhaps using custom Functions?

Hello,

 

Do you find how to do it with segment?

 

Thanks

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