Can I present the Messenger in full screen on mobile? | Community
Skip to main content
Answered

Can I present the Messenger in full screen on mobile?

  • October 31, 2022
  • 1 reply
  • 616 views

Can I present the Messenger in full screen on mobile?

Best answer by Milan

Hi @niral​ - are you referring to a mobile web or mobile app (SDK)?

 

In my experience, mobile app was always showing Intercom in full screen but mobile web sometimes (with devices with really high resolution of the screen) did not show it full screen. So also make sure to check on multiple devices to see if it is related to screen size. There is no way how to customize this unless you play around with interfering with Intercom CSS (I'm talking about mobile web here).

1 reply

Milan
Top Expert ✨
Forum|alt.badge.img+7
  • Top Expert
  • Answer
  • November 1, 2022

Hi @niral​ - are you referring to a mobile web or mobile app (SDK)?

 

In my experience, mobile app was always showing Intercom in full screen but mobile web sometimes (with devices with really high resolution of the screen) did not show it full screen. So also make sure to check on multiple devices to see if it is related to screen size. There is no way how to customize this unless you play around with interfering with Intercom CSS (I'm talking about mobile web here).