Can you eliminate the "Continue the conversation" option? | Community
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Can you eliminate the "Continue the conversation" option?

  • Nov 5, 2021 6:58 PM UTC
  • 1 reply
  • 73 views

Is there a way to not show previous chats on Intercom? IE, eliminate this area?

Best answer by Kevin Bendixen

In the messenger settings, you can choose that users can't respond to a closed chat after X days

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Kevin Bendixen
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In the messenger settings, you can choose that users can't respond to a closed chat after X days