Data Hosting Region Configuration is causing error on Messenger

Question

I configured Data Hosting Region in my iOS app and since then i'm receiving an error "Something went wrong, give it another try".When i remove the IntercomRegion field from Info.plist, at works again. Any suggestions?

Ruth K · Accepted Answer

Hey there! &#128075; That message normally indicates that there is an issue with the configuration in some way. The error is not very specific and will require further investigation on our side. Based on your testing the error is caused by IntercomRegion being added as a new String key to yourinfo.plist. If you've followed all the instructions in the developer docs that you linked then it would be best to reach out to us in Support so we can check our logs.

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