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Hi there, can we add links into the Welcome Message chat box?

  • July 1, 2022
  • 1 reply
  • 331 views

I notice we can add / create links in a customer conversation, but would also like to add one into the main part of our welcome message

 

Any help is much appreciated!

Best answer by Daniel M15

Hey @user1334​! Daniel from Customer Support Engineering here 🔧 

 

It is possible to add links to your welcome message, though only in the form of the full URL (www.example.com). It currently is not possible to hyperlink text like how you would in the Messenger.

 

If this is something that you'd like to see implemented in the future, make sure to drop it in our Product Wishlist Group 😊 And remember to keep your eyes on our Built For You page to stay up to date with all of our latest product announcements and updates 👀

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Daniel M15
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  • 240 replies
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  • July 4, 2022

Hey @user1334​! Daniel from Customer Support Engineering here 🔧 

 

It is possible to add links to your welcome message, though only in the form of the full URL (www.example.com). It currently is not possible to hyperlink text like how you would in the Messenger.

 

If this is something that you'd like to see implemented in the future, make sure to drop it in our Product Wishlist Group 😊 And remember to keep your eyes on our Built For You page to stay up to date with all of our latest product announcements and updates 👀


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