In the web interface, how can I hide the three-dot button option for downloading the transcript? | Community
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In the web interface, how can I hide the three-dot button option for downloading the transcript?

  • Jun 11, 2025 12:09 AM UTC
  • 1 reply
  • 366 views

Is there a way, perhaps using CSS, to hide the three-dots menu button for downloading the transcript?

Thanks you

Best answer by Ebenezer.Laleye

Hi ​@Ruben Lechuga ! Ebenezer here from Engineering Support👋.

There’s currently no documented CSS method to hide the three-dots menu button for transcript downloads in the existing setup.

Any UI changes to that button would require external development effort to implement.

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      Intercom Team
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      Hi ​@Ruben Lechuga ! Ebenezer here from Engineering Support👋.

      There’s currently no documented CSS method to hide the three-dots menu button for transcript downloads in the existing setup.

      Any UI changes to that button would require external development effort to implement.

      Ebenezer - Customer Support Engineer
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