Skip to main content
Answered

Is it no longer possible to paste images into conversations or notes?


Has there been any change to copying and pasting images from a conversation back into a conversation? If I open an image in another tab or copy an image directly from the conversation I cannot paste back into the conversation or notes.

Best answer by Roy

Hello @brian p​ ,

 

Yes, you are right here it's stopped working from Agent and from the User side as well. I just tested and it's not possible to paste picture inside the chat window 😞

 

Let's mention @Intercom Bug Reports​ here.

View original
Did this topic help you find an answer to your question?

6 replies

Forum|alt.badge.img+5
  • Expert User
  • 1152 replies
  • Answer
  • July 18, 2021

Hello @brian p​ ,

 

Yes, you are right here it's stopped working from Agent and from the User side as well. I just tested and it's not possible to paste picture inside the chat window 😞

 

Let's mention @Intercom Bug Reports​ here.


Eric Fitz
Employee
Forum|alt.badge.img+5
  • Employee
  • 1630 replies
  • July 19, 2021

Hey @roy s11​, thanks for tagging in the Bug Reports group! Let me see if I can replicate on my end and, if so, I'll open a bug report 👍


Eric Fitz
Employee
Forum|alt.badge.img+5
  • Employee
  • 1630 replies
  • July 19, 2021

@brian p​ @roy s11​ - looks like this has indeed been caused by a PR merged last week, which will be reverted shortly.


  • Author
  • Connector
  • 5 replies
  • July 19, 2021

@eric f11​ much appreciated Eric! Definitely something vital for my teammates and I. Thanks for jumping on this so quickly.


Forum|alt.badge.img+5
  • Expert User
  • 1152 replies
  • July 19, 2021

Thank you @eric f11​ , Just want to confirm that it's working now. Once again Thank you 🙏


Eric Fitz
Employee
Forum|alt.badge.img+5
  • Employee
  • 1630 replies
  • July 20, 2021

@brian p​ @roy s11​ no worries! Thank you so much to both of you for bringing this to my attention!


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings