Is it possible to add one more option to the default ones in the Messenger?

Question

I would like to add one more option below "Send us a message", but I couldn't add it to the workflow.The workflow only allows me to add options after selecting one of the following options (Help, Messages, Send us a message)Is it possible to do it?

Larissa Alberti · Accepted Answer

Hey@jjcoto👋Larissa here from Intercom Support.I’m afraid it’s not possible to customize the Messenger spaces. Youcan only choose from the options listed below👇You can, however, create your own app and add it to the Messenger home, as per the screenshot below:For more information on how to customize your Messenger home with apps, please check this article.I hope this helps!

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