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Is the User ID the same as the External ID on the Contact API?

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Quick sanity check on the messenger snippet, is 'user_id' an alias of 'external_id' on the Contact API? Or is it the Contact id?

 

In other words, what is 'user_id' in the Messenger snippet when enforcing verification?

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Best answer by Roy 3 May 2021, 19:47

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Hello @colin l11​ ,

 

I can confirm that External ID is a User ID in Contact API.

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Thanks Roy!

In case anyone from Intercom stops by, the messenger docs could use amendments to link it back to the API models.

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