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Answered

Is there anyway we can change the way intercom opens?


Hello Intercom Community,

 

We recently started using Intercom for our company Swipe.

 

Can we change the location of the icon and its appearance?

 

Thanks in advance

Team Swipe

Best answer by Racheal

Hey @Team Swipe Racheal from the support engineer team here👋 

 

Yes, definitely! You can create your own custom launcher that you can assign any button/icon to, and set it to open the Messenger when a customer clicks on it. More on that here!

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Racheal
Intercom Team
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  • Customer Support Engineer
  • 512 replies
  • Answer
  • August 8, 2023

Hey @Team Swipe Racheal from the support engineer team here👋 

 

Yes, definitely! You can create your own custom launcher that you can assign any button/icon to, and set it to open the Messenger when a customer clicks on it. More on that here!


  • Author
  • New Participant
  • 1 reply
  • August 8, 2023

Thanks Rachel. Thats helpful.


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