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Is there anyway we can change the way intercom opens?

  • 5 August 2023
  • 2 replies
  • 37 views

Hello Intercom Community,

 

We recently started using Intercom for our company Swipe.

 

Can we change the location of the icon and its appearance?

 

Thanks in advance

Team Swipe

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Best answer by Racheal 8 August 2023, 03:08

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Userlevel 4
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Hey @Team Swipe Racheal from the support engineer team here👋 

 

Yes, definitely! You can create your own custom launcher that you can assign any button/icon to, and set it to open the Messenger when a customer clicks on it. More on that here!

Thanks Rachel. Thats helpful.

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