I am triggering an article in the Messenger, using the showArticle method. The article is pulled up within the Messenger - but aticle-to-article links from that original article open in a new window (outside of my app). How do I keep the new articles showing in the Messenger so that the user isn’t directed out of the app?
For additional clarity I am not linking to outside content, only other articles in Intercom.
Answered
Links to other Articles within article that is pulled up in Messenger (using showArticle method) are opening in new window
Best answer by Paul D
Hi
Currently there isn’t an option to prevent a link (including articles) from opening in a new tab as that is the default behavior. I’ll pass this on as a feature request for our product team to take into consideration for the future!
+2- Intercom Team
- Answer
Hi
Currently there isn’t an option to prevent a link (including articles) from opening in a new tab as that is the default behavior. I’ll pass this on as a feature request for our product team to take into consideration for the future!
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