We have a macro that lists the chat hours, it would be nice to have tags in the macro that go by the inbound chatters timezone rather than the static hours that are posted for the timezone in the chat. It would reduce friction in that we wouldn’t have to edit the macro output before sending each time based on where the chatter is located
ex: “Our chat hours are 7am - 5pm CST “
“Our chat hours are {(7am - 5pm)CST}”
“Our chat hours are {(time1- time2)Timezone}”
all of those could be different tags of a sort I think. CST being the base timezone for the tag, then the listed times could be based on the input times and output different based on the chatter.
This would also be good for any Fin AI outputs.
Submitted
macro tag for time/ using the chatters timezone
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