Messenger icon doesn't show in ios safari

Question

hi all,I have implemented intercom into my website, issue is intercom icon or messenger icon doesn’t show if my user uses ios/safari. They report that some of devices is working but most of them doesn’t show so it’s not stable at all for my business.I dont know what I do wrong here.I try to reach out intercom support but it’s bad they just like blaming back to me  something like thisI think intercom must work for mostly case (I know except for pretty old devices and os).Thank you

Nathan Sudds · Accepted Answer

​@Custom Your Charmsfeel free to DM me your site so I can test it out in Safari!It's very hard to know for sure without seeing the site in action or seeing your settings in the back end.Let's see if we can help

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